Member Communication Services

Enrollment Forms— Member Communication Services companies provide your establishment with 5,000 basic enrollment forms.

E-mail Welcome Message— Member Communication Services companies send your members an e-letter explaining how your program works, and thanking them for joining within 72 hours of enrollment.

E-mail Thank You Message—Member Communication Services companies will automatically send your members a thank you for coming back and continuing to be loyal customers every time they visit.

E-mail Miss You Message—Member Communication Services companies will target members who have not visited your establishment within a specified time period and send them a miss you message inviting them to come back.

E-mail Special Occasion Message—Member Communication Services companies will send e-cards for birthdays and members' program anniversary date.

E-mail Family Member Birthday Reminders—Member Communication Services companies will send e-cards to your members reminding them of their family member’s upcoming birthday celebrations.

ValuedMember Website—Member Communication Services companies will create and maintain a customized, secured, interactive website for your members to view promotions, spending history, enter cash transactions, register credit cards, and track and redeem points.

Dedicated Marketing Coordinator—Member Communication Services companies will assign a Marketing Coordinator to work directly with you to develop your customized loyalty program that will create top-of-mind awareness and help drive repeat business. Your Marketing Coordinator will analyze the results of your loyalty program, providing reports and recommendations on a monthly basis.

Design and Production—Along with your input, Member Communication Services companies will develop customized e-mail or direct mail communications to generate repeat traffic and sales.

Reporting—Member Communication Services companies can provide what no other company can: tracking of your members’ spending habits and frequency both prior to and after joining your loyalty program. Various reports available to you on-line and custom reports are also available.

Data Entry and Maintenance—Member Communication Services companies will build, maintain, and manage your database, with no limit to the number of members you may submit.

Member Hotline—Member Communication Services companies will answer any questions your members may have, ensure the appropriate rewards are posted, assist in redeeming points, register additional
credit cards, and update member information—all so you do not have to.